Questions? We Got Answers
Here are a few of our most commonly asked questions. We believe in transparency, and are here to help you whenever you need.
A. Yes, we require all residents to have renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95/mo will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.
A. Yes, we do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.
A. Rent includes WiFi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.
A. Yes, furry friends are welcome! They are considered roommates, too. Simply add your pet’s information to your application to register. There is a monthly pet rent for pet owners, as well as breed restrictions. Please contact the office for more information.
A. To submit a work order, please go to our website or download the app to log in to your Resident Portal. You may also stop by the leasing office or reach out for assistance. If you have a maintenance emergency, please call the office as soon as possible.
A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.
A. When you’re ready to secure your spot at The Hub at Auburn, simply fill out one of our online applications on our website. After you submit your application, we’ll email you our online lease for electronic signature. Spots are allocated on a first-come, first-served basis, so we encourage you to start our online leasing process as soon as possible! Please don’t hesitate to contact the office if you have any questions.
A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
A. Yes, we require all residents to have renter’s liability insurance. You have the option to enroll in renter’s insurance with your chosen provider and provide proof of coverage. If insurance is not provided, a monthly fee of $10.95/mo will be applied for enrollment in the Resident Liability Insurance Program. This program meets our insurance requirements but offers no coverage for your personal belongings. Please contact our office for more information.
A. Yes, we do! If you don’t have a roommate in mind, we offer this program for free. On your application, you will fill out a questionnaire to help our team match you with the best roommate we can find.
A. Rent includes WiFi, parking, and access to all our community amenities. Power and water will be split among your roommates and charged to your Resident Portal account each month. The price for utilities will vary based on usage.
A. Yes, furry friends are welcome! They are considered roommates, too. Simply add your pet’s information to your application to register. There is a monthly pet rent for pet owners, as well as breed restrictions. Please contact the office for more information.
A. To submit a work order, please go to our website or download the app to log in to your Resident Portal. You may also stop by the leasing office or reach out for assistance. If you have a maintenance emergency, please call the office as soon as possible.
A. Our leases are individual leases, which means you are only financially responsible for your space. If your roommate transfers schools, you will not be responsible for their portion of the rent payment.
A. When you’re ready to secure your spot at The Hub at Auburn, simply fill out one of our online applications on our website. After you submit your application, we’ll email you our online lease for electronic signature. Spots are allocated on a first-come, first-served basis, so we encourage you to start our online leasing process as soon as possible! Please don’t hesitate to contact the office if you have any questions.
A. We are a smoke-free community. Smoking within 25 feet of any of our buildings is prohibited.
